LuckyBet Terms & Conditions — Please Read Before Use

By using the LuckyBet website or app, you automatically agree to these Terms & Conditions. Please read them carefully before creating an account. If you do not agree with any of the terms, we recommend that you do not use LuckyBet.

These terms constitute a legal agreement between LuckyBet and its users. LuckyBet may update these terms at any time, and any changes will be communicated on the website. Continued use of the platform after any update will be considered acceptance of the revised terms.

To open an account with LuckyBet, you must meet the following requirements:

• You must be at least 18 years of age.
• All information provided at the time of registration must be truthful and accurate.
• Each person may register only one account.
• Accounts cannot be opened from countries where online gaming is prohibited by law.
• If you need to update your account details after registration, please do so through our support team.

Providing false information during registration may result in account termination and balance forfeiture at any time. LuckyBet's KYC process may require a copy of your national ID or passport — this is mandatory and is in place for your own security.

The following rules must be followed for all financial transactions on LuckyBet:

• All deposits and withdrawals must be made using a mobile banking or bank account registered in your own name.
• Transacting from or on behalf of someone else's account is strictly prohibited.
• Minimum deposit is ৳100 via bKash and Nagad, and ৳1,000 via bank transfer.
• Before withdrawing, you must place at least one bet equal to the value of your deposit.
• LuckyBet may request additional verification for suspicious transactions.

When placing bets on LuckyBet, please keep the following in mind. Once a bet is confirmed, it generally cannot be changed or cancelled — though cash out may be available in some in-play betting situations.

• The minimum stake per bet is ৳10. Maximum stake limits vary by market and event.
• If a bet is placed at incorrect odds due to a technical error, LuckyBet reserves the right to void that bet.
• If a match or event is cancelled, the staked amount will be refunded.
• A maximum of 15 selections can be added to a single bet slip.
• If odds shift in an unusual way due to insider knowledge or suspicious activity, LuckyBet reserves the right to restrict betting.

LuckyBet is not responsible for bets delayed due to internet connectivity issues or device problems during live betting. If the outcome of an event is determined before a bet is successfully placed, that bet will be void.

LuckyBet bonuses and promotions are intended for fair and genuine use. The general terms that apply to all bonuses are:

• All bonuses are subject to wagering or rollover requirements — bonuses cannot be withdrawn until those requirements are met.
• Bonus wagering is calculated as: bonus amount × the applicable multiplier.
• Not all games contribute equally to wagering requirements — slots typically count at 100%, while Live Casino games count at 10–20%.
• Using multiple accounts, a VPN, or bots to claim bonuses will result in the cancellation of all bonuses and winnings.
• LuckyBet reserves the right to modify or discontinue any bonus offer at any time.

LuckyBet complies with international AML (Anti-Money Laundering) standards. As a result, KYC verification may be required before processing withdrawals or large transactions. Documents that may be needed for KYC include:

• Scans or clear photos of both sides of your National ID (NID) or passport.
• A recent selfie photo of yourself.
• Proof of ownership of your mobile banking account is required before your first withdrawal.

KYC verification is typically completed within 24 hours. Withdrawals may remain pending until verification is done. LuckyBet keeps your information secure and does not share it with third parties.

The security of your account is primarily your responsibility. LuckyBet provides all reasonably available technical safeguards, but keeping your password and OTP confidential is up to you.

• Never share your login credentials with anyone — LuckyBet support will never ask for your password.
• Always log out after using a public or shared device.
• If you notice any suspicious login attempts, change your password immediately and contact support.
• Enabling two-factor authentication (2FA) adds an extra layer of security to your account.

LuckyBet will cooperate in cases of account hacking or unauthorized access; however, if the loss results from the user's own negligence, the user bears full responsibility.

LuckyBet is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited:

• Using bots, automated software, or artificial intelligence to place bets or play games.
• Involvement in match-fixing or fraud.
• Bonus hunting — using multiple accounts solely to claim bonuses.
• Accessing the platform via VPN from a restricted country.
• Using LuckyBet to conduct money laundering or process illegal funds.

If any such activity is detected, the account will be suspended immediately, all winnings will be voided, and legal action may be taken if necessary. LuckyBet's security team monitors all activity 24/7.

LuckyBet believes gaming is a form of entertainment, not a source of income. That's why responsible gaming is our top priority. Here are the tools we offer to help you stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you're willing to lose within a given period.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Suspend your account for an extended break.

If you feel that gaming is getting out of control, please visit our Responsible Gaming section or reach out to our support team. Responsible Gaming Policy →

Information collected by LuckyBet is used solely for service improvement, identity verification, and compliance with legal obligations. Your personal data is never sold or shared with third parties for advertising purposes.

For more information, visit our Privacy Policy read it. By using LuckyBet, you also consent to our Privacy Policy.

You can close your account at any time by contacting support via email or live chat. Any remaining balance will be returned to your registered payment method before the account is closed.

• LuckyBet also reserves the right to close any account for any reason, particularly in cases of rule violations.
• Bonus winnings will not be returned if an account is closed due to a terms violation.
• A monthly maintenance fee may apply to accounts that have been inactive for an extended period.

If you have a dispute regarding a bet or transaction, please contact support first. LuckyBet aims to provide an initial response to disputes within 48 hours. Keep screenshots, transaction IDs, or bet IDs on hand as evidence.

LuckyBet's decisions are considered final; however, if a user believes a decision is unfair, they have the right to file a complaint with the relevant international regulatory authority.